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Cancellations

Orders can be cancelled prior to despatch however items that are cut from a roll carry a 25% restocking charge (this does not apply to remnants).

  • If you wish to cancel your order prior to despatch, please contact us as soon as possible. If the goods are not subject to the restocking charge, we will cancel and issue a full refund via your chosen payment method.
  • If the restocking charge is to be applied; we will cancel the order, apply the restocking charge of 25% and refund the balance via your chosen payment method.